SHINE OPTO is a professional outdoor lighting R&D and manufacturing company, which is located in Suzhou City nearby Shanghai. Our company has advanced optics, electronic, material structure, heat transfer technology laboratories, and have a stable strategic partnership with USA Cree company/Philips Lumileds and Taiwan Meanwell company all the time.
Our work-plant is 9000 square meters, with 5 production lines: lighting housing aluminum die-cast, surface painting, LED SMD, luminaire assembling, luminaire aging ect. production capacity.
We mainly produces and sells our own developed lights. Our modular LED street light, modular LED flood light, modular/UFO LED high bay light are with independent intellectual property rights, which is accordance with Unite States @IESNA standards to design the optics systems of luminaires, the products are mainly sold to USA.
Our company had passed ISO9001:2008. LED Street lights, LED lights modular series had passed the United States UL / CUL certificate, ID No.: E471711, and Norway NEMKO laboratory testing and factory production qualification and obtained ENEC17 certificate. At the same time our products had passed EMC, LVD, RoHS, IP67, IK09, FCC ect. certificates.
All of our products are 5 to 10 years warranty! Pursue zero failures, zero complaints with good quality, strong technology, strict production management.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1-5 days, mass production time needs 1-2 weeks for order quantity.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer5-10 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will sendspare part immediately ornew lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.